HANDS-ON TRAININGS INCORPORATE
LEARNER-COLLABORATION AND REAL-LIFE APPLICATION.
SCOPE OF WORK: EDUCATION
SCOPE OF WORK: GOVERNMENT
SCOPE OF WORK: BUSINESS
PES conducted over 1500 train-the-trainer sessions for end-users. Our team facilitated workshops and seminars for a variety of the company’s proprietary software packages. As the first line contact in a post-sale capacity, we conducted repeated surveys and tracked client feedback to determine optimal delivery methods and product enhancements specific to each location’s needs. We participated in weekly client product meetings to deliver user feedback, drive continuous product improvements, increase product capacity and site use satisfaction. We led sessions and special events at national conferences, representing our client company.
SCOPE OF WORK: INDUSTRY
Providing workforce development training to facilitate effective communication and business skills. Designed instruction for an industrial setting with 10% ESL (English as a second language) adults.
Critical outcome of program design was to empower warehouse team members with basic and advanced Microsoft Office training. Sessions included professionalism in email, Outlook, and all business communications. New Manager, Leading your Peers, Integrity, and Time Management offered as part of an incentive for promotion to shift management positions.